+353 (0) 87 261 3919

info@joehendley.com

CV

Encompassing an extensive range of roles across diverse business functions, I have acquired experience in technical roles, professional Sales with a “trusted advisor” approach, project management.

Since 2016, I have been constantly acquiring knowledge and experience in everything required to be self-employed, including website design & development, an understanding of digital marketing, branding and much more.

Keywords

Soft Skills

Coaching, empathy, compassion, customer service, customer experience, curiosity, learner, critical thinking, self-starter, digital branding & marketing.

With natural abilities in empathy & emotional intelligence, combined with an education in rational and logical, creative problem solving this helps me to negotiate solutions with customers and build rapport for longer term, mutually rewarding business relationships. I have an interest and affinity towards neurodivergent brains – ADHD, Autsim, HSP, etc

Technical & Professional Skills

Coaching, Sales (trusted advisor, consultative style), Account Management, knowledge of psychometric personality awareness, digital branding & marketing. Previously held PRINCE2 Practitioner certification. Current NLP Practitioner &  Lumina Learning Practitioner (Sales, Leader, Team, Spark for Individuals). WordPress & Divi website design, build and implementation.

Work Experience

Current

Bold Web Story Designs

Owner & Designer

Offering a full website design and implementation service. Working with individuals and organisations in a range of industries. Based in Co Mayo, Ireland

boldwebstory.ie

2023 – date

Current

Scéal Nua Coaching Ltd

Director & Coach

Hybrid Life & Business coaching for Individuals, Teams, Business & Leadership

scealnuacoach.com

2022 – date

Prometheus Consultancy Services Ltd (UK)

Director & Coach

Sales and Life Coaching for a range of clients:

Small business owners, creatives, executives. Also clients with ADHD and high functionating Autism.

Training completed: NLP Practitioner, Lumina Learning Practitioner – Sales, Leader, Team, Individual (psychometrics/personality portraits), Sandler Sales Mastery (1 year)

2016-2021

Impero Solutions Ltd (UK)

Extra Space

Account Manager & Sales Executive

Initially an Account Manager, I had been encouraged to join the Sales Team to sell Impero’s classroom management software to school districts in eastern US. 

Within 3 months I closed a deal worth around $35,000 (a relatively large deal, even for US School Districts) from a starting budget of less than $16k. Duties included demonstrating software via webinars.

2014-2015

ERP Advisers, Nottinghamshire, UK

Extra Space

Sales Advisor

Working alongside CEO and Project Managers to expand customer base for MS Dynamics Implementation Consultancy

2013

Midland HR, Nottinghamshire, UK

Extra Space

Project Controller

Assisted Project Management Office in customer implementation projects, assigning and manageing resources as necessary

2012

Nottingham Trent University

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Full time Undergraduate Student

BA Joint Honours in International Relations with Chinese (2:1);

Won a place on the Vice Chancellor’s Mandarin Scholarship to study Mandarin language in the Beijing Language and Culture University, Beijing (August 2009)

Also spent a year on an exchange program to study Chinese at Yunnan Normal University in Kunming, China (2010/11)

2008-2012

EnergyCAP Canada

Extra Space

Sales Executive

Assisted Sales efforts in expanding customer base across Canada, and represnted the company at trade exhibitions

2008

Gap Year

Extra Space

Independent Travel and exploration

From SE Asia to South Korea, Japan, China, New Zealand with a quick stop in Hawaii to explore the volcanic landscapes, before moving to Toronto, Canada for some additional work experience. My experience here eventually sparked my curiosity about how the world works enough to go back to University to study International Relations for four years.

2007

Elior UK, Macclesfield, UK

Extra Space

Senior Technical Support

Managing server and network infrastructure, working alongside porject management and systems implementation teams; providing senior/3rd line technical support assistance to the helpdesk

2006

Allerdale Borough Council, UK

Extra Space

IT Projects Officer

Managing server and network infrastructure, providing senior/3rd line technical support assistance to the helpdesk. Also worked closely with Head of IT Services and senior management to work on a number of high level system and infrastructure implementation projects, working with a range of council stakeholder groups across all council functions

2004-2005

West Cumbria NHS Trust; North Cumbria Mental Health NHS Trust

Extra Space

IT Projects Officer to Network Administrator

Starting from 1st Line technical support in 1994, I progressed through a range of roles until leaving in 2004 as Network Administrator for the Trust. Ssyems experience ranges across a number of servers including Exchange, Windows NT/2000/2003, SQL server, Citrix Metaframe, RSA SecurID, Blackberry, and remote support services; internal and external network infrasturcture implementation and support

1994-2004

Personal Interests

  • Neurodivergence, Emotional Intelligence
  • Naturally, I am a highly visual person, so anything involving visual arts
  • Design: from websites to architecture
  • Photography
  • Self-sustainability, renewable energy micro-generation
  • Gaming (for a little downtime)

Education and Awards

2017

ANLP/NLP Dynamics

Extra Space

NLP Practitioner

(Also, training in professional public speaking for TEDx style talks)

2016

Lumina Learning

Extra Space

Practitioner

For delivery of Spark, Sales, Leader and Team Portraits

2012

APMG / The Knowledge Academy

Extra Space

PRINCE2 Practitioner

(Now expired)

2012

Nottingham Trent University

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BA Joint Honours in International Relations with Chinese (2:1)

Specialised in the role of the individual, agency, identity, psychology of communications and Global Policitcal Economy

1990

Barrow 6th Form College, UK

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UK ‘A’ Levels: Maths (Pure & Applied), Physics

1988

Lancaster Royal Grammar School

Extra Space

UK GCSE: Enlgish Language, English Literature, Maths, Physics, Chemistry, Latin

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